Having Trouble with Your Android? | Troubleshooting
This guide provides some resources that will help you when your Android smart phone isn't behaving as you expect it to. This page has resources for some of the most popular Android smartphones, such as those in the Google Pixel series and the Samsung Galaxy S series. This is not an exhaustive list, and your phone may or may not be listed. As needs become apparent, more smartphones can and will be added!
Web Resources
Which Android Phone Do You Have?
How to figure out what kind of Android smartphone you have | This resource will walk you through how to identify the kind of smartphone that you have. Unfortunately, this resource has a few video advertisments to scroll past, but it is otherwise a fantastic source of information!
Summerson, Cameron. “How to Find Out What Model of Android Phone You Have.” How-To Geek, LifeSavvy Media, 10 Apr. 2018.
Troubleshooting guides for the kind of phone you have:
Google Pixel | If your Google Pixel phone is not behaving the way that you expect it to behave, this is a great resource for you to use. It will bring you to a page that lists many common issues people experience with these phones. Read through the options that are listed and then click on the particular problem you are having. Once you select an issue there will be a step-by-step guide about how to solve that issue.
“Fix Issues - Pixel Phone Help.” Pixel Phone Help, Google, 2019.
Samsung Smartphones | Samsung has provided an excellent platform for its customers to find user manuals other information about their devices. Follow the underlined link provided, select "Mobile" and then select "Phones." From there, choose your particular model, then use the drop down menu to select your specific device and carrier. Click the "Confirm" button and then download the user manual.
Samsung Download Center: Owner's Manuals, Firmware Updates & Drivers | Samsung US, Samsung, 2019.
Motorola Smartphones | These smartphones have a great online user guide. Especially for troubleshooting! Click on the provided link and then select the issue you're having. From there you have access to a whole host of information.
Tutorials - Motorola Support - US, Motorola, 2019.
OnePlus Smartphones | Use this resource to select the issue that you're having with your OnePlus phone and follow the steps provided for that issue!
“Troubleshooting.” Troubleshooting - OnePlus (United States), OnePlus, 2019.
Tracfone | On this page, click on "Troubleshooting" and then scroll down the page to find the description that best fits the issue you're experiencing.
““Frequently Asked Questions.” Tracfone, Tracfone, 2019.
Contact Customer Service | Here is the various contact information for the smartphones listed above